NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
Feb 06, 2020

"404 not found" when trying to access adminpages

Hi   My router suddenly started to show a 404 Not Found when I try to login to adminpages. I asks for username and password and then show 404 Not found. Also tried to access the debug page https://...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 06, 2020

What Firmware is currently loaded?

Does http://192.168.1.1/debug.htm work? Don't use HTTPS. 

 

What browser are you using? Try IE11, FireFox or Opera.

Be sure to clear ALL browser caches, exit the browser then re-launch and navigate to the RBRs web page.

 

  • Retired_Member's avatar
    Retired_Member
    Feb 06, 2020
    Firmware: 2.5.1.8

    Same problem with http://
    Get 500 Internal Server Error

    The orbi app also have problem and cannot login anymore. Reboot tried also, but no go
    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Feb 06, 2020

      The RBR is in a bad state, press the reset button in back for 15 seconds then release. Use a wired PC and setup the RBR from scratch. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Feb 07, 2020

      Any progress on this? 

      Retired_Member wrote:
      Firmware: 2.5.1.8

      Same problem with http://
      Get 500 Internal Server Error

      The orbi app also have problem and cannot login anymore. Reboot tried also, but no go

       

      • Retired_Member's avatar
        Retired_Member
        Feb 07, 2020
        No progress at the moment, I hope not to lose all my config and do a factory reset. Internet is working as normal but unable to do any changes :)