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Forum Discussion
Katkynz
Feb 05, 2019Aspirant
404 Not Found when using Mobile Phone
It's all been set up and the signal is fine. The laptop connects to the internet but when I try to connect on a cellphone it comes up with Error code 404.
Any ideas?
Thanks
Does this Vodafone modem have a built in router by chance?
if it does,
Try one of the following,
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopI would try #3 first...
Katkynz wrote:
It's a Vodafone Modem and when i connect directly to that, the internet works fine.
4 people have tried connecting to the Orbi with varying types of phones and it says the same on all of them. Some things work like Facebook and Google but when you go into actual websites, it comes up with the error code or asks for a password.
6 Replies
- FURRYe38Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?What Mfr and model is this cell phone. Do other cell phones exhibit the same problem?
Try to do a reset on the phone or reboot the phone.
Forget any previously connected SSID names then try to re-connect.
- KatkynzAspirantIt's a Vodafone Modem and when i connect directly to that, the internet works fine.
4 people have tried connecting to the Orbi with varying types of phones and it says the same on all of them. Some things work like Facebook and Google but when you go into actual websites, it comes up with the error code or asks for a password.- FURRYe38Guru - Experienced User
Does this Vodafone modem have a built in router by chance?
if it does,
Try one of the following,
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopI would try #3 first...
Katkynz wrote:
It's a Vodafone Modem and when i connect directly to that, the internet works fine.
4 people have tried connecting to the Orbi with varying types of phones and it says the same on all of them. Some things work like Facebook and Google but when you go into actual websites, it comes up with the error code or asks for a password.