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Forum Discussion
4PM26A51099A0 WIFI IS DROPPING ON MY PHONE
Need help my phone keeps dropping the wifi. Nothing else is dropping just my phone. Any suggestion on how to fix this or why it's happening?
It could always be an issue with your phone but you haven't provided much information to go by. Are there specifics you can provide to better understand the reasoning behind the dropout? I.e. Number of attached devices, is it the only device on the 2.4 or 5GHZ channels, distance from Orbi etc etc.
Searching this forum will show countless Orbi users reporting their iOS devices dropping off of their Orbi networks, since an automatic Orbi software update happened on their routers. I am one of these victims, and and furious that there's no fix after months, and I am running the latest beta software too.
If you've posted a "me too" post here, definitely share whatever details you can so Netgear can have as much data as possible as to who is suffering from their bugs, so that they might remedy the situation.
For my, it's two brand new iPhone 8s (one 8, one 8+) and an iPad Pro (first gen 9.7") all on the latest iOS. We have one Orbi Router (RBR50), and one Satellite (RBS50), working in access point mode because we're forced to use a Verizon FiOS router or else our TV boxes don't work correctly. Both are running v2.1.4.16.
We have many HomeKit devices (running from an AppleTV) which all began functioning again after I installed the beta v2.1.4.16.
The drops happen several times an hour. They usually reconnect within a minute or so without user intervention. A couple of times, I've manually intervened, reselecting the network. Sometimes when that happens, the iPhone reports that the WiFi router "has no internet connection".