NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AniDutta's avatar
AniDutta
Apprentice
Apr 07, 2017

6+ months.....Where is a functional app???

Netgear: when can we expect a decent functional app? The Genie app has been updated, but Orbi isn't supported. The Orbi app is basic and offers no real functionality.

7 Replies

    • DenverChuck's avatar
      DenverChuck
      Initiate

      I tried Genie with Orbi and it is working, including the map. The management features are not as risch as with the browser version, but it does work.Thanks!

  • The discussions are very confusing. There is an Android Orbi App for setting up Orbi, but not for managing Orbi. Genie says Orbi is not covered. Some say they use Genie to manage Orbi.

     

    What gives?

  • Hi Random12,
    I can't login to the router using the genie app using iPhone on iOS 10.3.1 and on Nexus 6. Keep getting message that router not found or not supported!
    Thanks.
  • For now it is useless but hopefully Firmware updates will enhance features.

    • Random12's avatar
      Random12
      Apprentice

      The app is compatible with Orbi and it does function, I can confirm this as I use it from time to time (I used it this week). All I ever do with it however it go to the network map and disconnect my kids devices from the Internet (or re-enable) when the've been on their devices too long. I can't confirm all of the other functions. But if something doesn't work, you should be more specific.

       

      Regards

      • Bing-Stroller's avatar
        Bing-Stroller
        Luminary

        Hi Random12

         

        Can you please confirm whether you are referring to The Genie app or The Orbi app ?

         

        Many thanks