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Forum Discussion
8 Hour Support Nightmare
I just got off an eight-hour (that's right, 8 HOUR) phone call with the premium support line. I called because my router is chronically slow on wifi (<1 Mbps) even though my wired speeds are great (...
MLUCK wrote:Typically, the wifi speeds are alright (maybe 25% of wired), but then it will degrade to <1 over several hours, at which point I reboot the router and the process starts all over.
Do you recall which WiFi band it was that fell to under 1mb? (2.4G, 5G, or both)
And, wired performance remains the same while WiFi is deteriorating?
As additional information, the "debug" page (http://<ip of orbi>/debug.htm) shows several useful statistics on router operation (CPU load, memory use, number of open connections). I refresh the page every few seconds and watch for trends. Since this phenomenon happens over time, it could be that some critical resource is being gradually consumed to the point that new work has to wait until things "time out."