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Forum Discussion
Mark_L
Dec 03, 2019Tutor
Absolute Dismay
I am extremely saddened to discover that the only option that I have for support after only 7 months is a paid service. I paid, I think about $500 for an RBR50 and 2 RBS50s and now I can't speak to ...
- Retired_MemberDec 03, 2019
Your problem is with the firmware: v2.5.0.38
You may want to try and revert to an older version.
How did you get v2.5.0.38?
Retired_Member
Dec 03, 2019Your problem is with the firmware: v2.5.0.38
You may want to try and revert to an older version.
How did you get v2.5.0.38?
Mark_L
Dec 03, 2019Tutor
Auto-update, I suppose. I did not go out of my way to put it on there.
Thanks for the comment. I'll try to dl the "Current Version" and apply it manually.
- Retired_MemberDec 03, 2019
Mark_L wrote:Auto-update, I suppose. I did not go out of my way to put it on there.
Thanks for the comment. I'll try to dl the "Current Version" and apply it manually.
fair enough.
Just to be clear...Auto-update usually means Netgear pushed it with no action on your part. Most of the time it may happen in the middle of the night.
Some people do login and see that a firmware is available and they consider that an auto-update. It is not. That would be an optional update. If a firmware contains major revisions, it will be pushed with no action by the user. That's an auto-update.
- Mark_LDec 03, 2019Tutor
Got it. In that case, I am not certain. I do occasionally "Check for Updates" in the app and apply them when they are available. Haven't done one for a while. It's possible that it came in that way. This is the first time that I have ever done any manual uploading of firmware, however. And for a little additional info, both the router and the satellites were at this version. After rolling back the router, the satellites did connect, but based on the issues that I am having, I am rolling the satellites back too.
Thanks again!
- Retired_MemberDec 03, 2019
Mark_L wrote:Got it. In that case, I am not certain. I do occasionally "Check for Updates" in the app and apply them when they are available. Haven't done one for a while. It's possible that it came in that way. This is the first time that I have ever done any manual uploading of firmware, however. And for a little additional info, both the router and the satellites were at this version. After rolling back the router, the satellites did connect, but based on the issues that I am having, I am rolling the satellites back too.
Thanks again!
Nice....sounds like you got it. Once your firmware all around is good, recommend leaving it alone and enjoy your Orbi.