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Mark_L's avatar
Mark_L
Tutor
Dec 03, 2019
Solved

Absolute Dismay

I am extremely saddened to discover that the only option that I have for support after only 7 months is a paid service.  I paid, I think about $500 for an RBR50 and 2 RBS50s and now I can't speak to ...
  • Retired_Member's avatar
    Retired_Member
    Dec 03, 2019

    Your problem is with the firmware: v2.5.0.38

     

    You may want to try and revert to an older version.

     

    How did you get v2.5.0.38?

Mark_L's avatar
Mark_L
Tutor
Dec 03, 2019

Auto-update, I suppose.  I did not go out of my way to put it on there.

 

Thanks for the comment.  I'll try to dl the "Current Version" and apply it manually.

Retired_Member's avatar
Retired_Member
Dec 03, 2019
Mark_L wrote:

Auto-update, I suppose.  I did not go out of my way to put it on there.

 

Thanks for the comment.  I'll try to dl the "Current Version" and apply it manually.

fair enough.

 

Just to be clear...Auto-update usually means Netgear pushed it with no action on your part. Most of the time it may happen in the middle of the night.

 

Some people do login and see that a firmware is available and they consider that an auto-update.  It is not.  That would be an optional update.  If a firmware contains major revisions, it will be pushed with no action by the user.  That's an auto-update.