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Mark_L's avatar
Mark_L
Tutor
Dec 03, 2019
Solved

Absolute Dismay

I am extremely saddened to discover that the only option that I have for support after only 7 months is a paid service.  I paid, I think about $500 for an RBR50 and 2 RBS50s and now I can't speak to ...
  • Retired_Member's avatar
    Retired_Member
    Dec 03, 2019

    Your problem is with the firmware: v2.5.0.38

     

    You may want to try and revert to an older version.

     

    How did you get v2.5.0.38?

SW_'s avatar
SW_
Prodigy
Dec 03, 2019
Mark_L wrote:

...They do glow white while booting I believe, but I have not seen any magenta.  Browser-based GUI is VERY slow at best...

If Orbi LED is pulsing white, it could be busy and slow.  If it is, just wait it out, which could take a while.

 

Satellite and router ring LEDs

Pulsing white. Your Orbi router and satellite are applying a configuration or updating their firmware.
OFF. Your Orbi router and satellite are working normally.

Router ring LEDs

Solid white. Your Orbi router is powering up.
Pulsing white. Your Orbi router is in factory default mode.