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Mark_L's avatar
Mark_L
Tutor
Dec 03, 2019
Solved

Absolute Dismay

I am extremely saddened to discover that the only option that I have for support after only 7 months is a paid service.  I paid, I think about $500 for an RBR50 and 2 RBS50s and now I can't speak to ...
  • Retired_Member's avatar
    Retired_Member
    Dec 03, 2019

    Your problem is with the firmware: v2.5.0.38

     

    You may want to try and revert to an older version.

     

    How did you get v2.5.0.38?

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Dec 05, 2019
Mark_L wrote:

I am extremely saddened to discover that the only option that I have for support after only 7 months is a paid service.  I paid, I think about $500 for an RBR50 and 2 RBS50s and now I can't speak to somebody.  This is pathetic!!

 

This place is free.

 

And you seem to have found an answer in just 45 minutes.