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Forum Discussion
AC2200 Orbi Micro Router no internet access
After installing yesterday my new Orbi system everything worked perfect. Today I came home and noticed that I have great wifi signal but no internet access(wifi symbol plus Exclamation mark). Yet, I...
It would help if you can identify:
- Which model of Orbi. "AC2200" is a description of speed, not a model.
Orbi routers have names like RBR20, RBR40, RBR50, etc. - Where do you see this WiFi symbol with exclamation mark?
- How did you set up and manage the Orbi?
(Orbi web interface or Orbi "app")
Thanks
- I'm not the best on this one, as noticed butt here we go:
-it's an RBR20
- the exclamation mark is on top of my screen of my smartphone
-I installed true Orbi app - I managed to make a screens hot while logged in on my app.
It shows that my chrome cast is used different signal hertz.It appears you have three devices on the Orbi. Do all three of them display this "No internet" symbol?
Which device are you using now to access the forum?
Thanks
- I'm using my own phone Huawei with has he no internet signal on my screen. The android I didn't check and my girlfriend is using iPhone and it's connected w
WITHOUT the exclamation mark. (weird)
- Also my next printscreen is kinda disturbing haha
Maartenorbi wrote:
Also my next printscreen is kinda disturbing hahaYes, the Red dot indicates no internet. Obviously a little misleading since you are actually using the internet.
Which specific internet modem (brand, model #) is the Orbi's yellow (WAN) jack connected to?
- It's connected to a: zyxel VMG8825-T50
