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Forum Discussion
Maartenorbi
Jan 22, 2020Aspirant
AC2200 Orbi Micro Router no internet access
After installing yesterday my new Orbi system everything worked perfect. Today I came home and noticed that I have great wifi signal but no internet access(wifi symbol plus Exclamation mark). Yet, I...
FURRYe38
Jan 22, 2020Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Maartenorbi wrote:
After installing yesterday my new Orbi system everything worked perfect.
Today I came home and noticed that I have great wifi signal but no internet access(wifi symbol plus Exclamation mark).
Yet, I can access internet, and basically do whatever except I can cast to my chrome cast on my TV because I got an notification on my TV that the chrome cast can't access my wifi.
Maybe I just need to boot my internet modem but that still keeps me wondering why I can put this message out, and use internet on my wifi network while it has no internet acces.
Somebody have simular issues?
- MaartenorbiJan 22, 2020AspirantI'm not following on the last 2 questions but I made a print screen what can help at least at the first question
- CrimpOnJan 22, 2020Guru - Experienced User
The firmware appears up to date. The only outstanding task is to look at the product label on the internet modem (probably on the bottom or the back) and report the brand and model number. How many ethernet jacks does the internet modem have on the back?
- MaartenorbiJan 22, 2020Aspirant4 internet jacks are on the back of the modem. I used jack 1 to install yesterday