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Forum Discussion
Maartenorbi
Jan 22, 2020Aspirant
AC2200 Orbi Micro Router no internet access
After installing yesterday my new Orbi system everything worked perfect. Today I came home and noticed that I have great wifi signal but no internet access(wifi symbol plus Exclamation mark). Yet, I...
CrimpOn
Jan 22, 2020Guru - Experienced User
Maartenorbi wrote:
After installing yesterday my new Orbi system everything worked perfect.
I got so excited by the question that I missed the most important fact. This is a "new system". Netgear provides 90 days of "complimentary support" with new systems. (Which is obviously a lie. It is built into the price of the product. But, anyway...) When you register the Orbi on the Netgear registration page, there is a link to "contact support". I came to this forum when my Orbi was over a year old and I was too stubborn to pay for support. YOU, on the other hand, can get what you paid for!
If you are able to contact Netgear support, please report what they say about your questions (internet offline, and Chromecast).
p.s. I went to the Orbi "app" forum and did a search there. Found nothing useful.