Forum Discussion

Aspirant

Apr 12, 2022

AC3000 - RBR50 - Have to Reboot Every So Often to Regain Speeds on PS4

AC3000 Running Firmware Version: V2.7.3.22 (on both main RBR50 and satelitte RBS50) So, every couple of weeks (or when someone in my family complains), I have reboot the RBR50 to get decent spee...

FURRYe38

Guru - Experienced User

Apr 12, 2022

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

What channels are you using?

Any Wifi Neighbors near by? If so, how many?

Try disabling the following and see:
Armor, Circle, Traffic Meter.

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026

Shadowy

Aspirant

Apr 13, 2022

Internet provider is Spectrum and modem is Arris TM1602

Home is 2500 sq ft
2.4 Ghz set to Auto (but shows currently 6)

5 ghz set to Channel is 36 (shows 36(P)+40+44+48)

Distance between at 31 (diagonal - main router is upstairs and satellite is down stairs)

Other wifi routers - At least 7 show in my list from Mac. But, I'm sure there is more. I live in single family home. But, plenty of homes around me.

I don't have Armor enabled.

I'll try disabling Circle and Traffic Meter. Although, without these features, I see no point in using this Orbi. The built in Circle was one of reasons I bought it. But, for testing purposes, I'll try. Again, this speed issue happens after some time.

Also, thanks for the link to sample configuration. Although, I wouldn't want to do all that stuff. I would just switch brands. I have thinking of upgrading to the Wifi 6 Orbi. But, not sure that is any better.

KevinLiT
NETGEAR Moderator
Apr 13, 2022
Hi Shadowy ,

I am sorry to hear that you are having issues connecting your PS4 to your RBR50. I understand that you are using the firmware version V2.7.3.22 on your RBS50 and your RBR50.

Please navigate to the link below for the most up-to-date firmware for your RBK50:

https://www.netgear.com/support/product/RBK50#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.4.24

If the update does not solve this issue, please follow the steps below:

Launch a web browser from a computer that is connected to your Orbi network.

Enter orbilogin.com.

Enter your router admin user name and password. (Please keep in mind that the default user name is admin. The password is the one you specified the first time you logged in. The username and password are case-sensitive.)

Click the ADVANCED tab at the top of the page.

Select Advanced Setup > Wireless Settings.

Locate the two CTS/RTS Threshold input fields under the 2.4GHz and 5GHz sections.

Change both CTS/RTS Threshold values to 2347.

Click the Apply button at the top of the page.

Wait until the LED is off.

Please let me know if this helps!

Best,

Kevin

Community Team
- Shadowy
  Aspirant
  Apr 25, 2022
  Just an update:
  
  So,CTS/RTS Threshold values were already set to 2347.
  
  I also tried enabling Implicit Beamforming.
  
  Still have this issue. I'm guessing that it takes about a week or so and speed declines. Going to try to track it better after this next reset.
  
  Also, another thing i noticed is that when my son transfers large video files to our NAS, the PS4 network is disrupted. He'll get logged out the PlayStation Network during games. Seems like this router has an issue with too much activity as well.
  - KevinLiT
    NETGEAR Moderator
    Apr 26, 2022
    Hi Shadowy,
    
    Were you able to update the system on your RBR50 to v2.7.4.24?
    
    Best,
    
    Kevin
    
    Community Team