NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
AC3000 Gigabit Speed Upgrade Failure
I just upgraded amy internet service to gigabit speed. When I plug directly into the wall, the speed is over 900, but when I go through my Orbi AC300, it maxs out at 300. Is there a setting that need...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Ethernet speeds with a wired PC connected at the RBR should see near 900Mpbs with Ooklas installable speed test app.
Wireless speeds with a wireless PC could be anywhere from 200-500Mpbs depending on the devices design and support. You'll never see anything near 900Mpbs on 5Ghz AX on this model Orbi.
mrfish1228 wrote:
I just upgraded amy internet service to gigabit speed. When I plug directly into the wall, the speed is over 900, but when I go through my Orbi AC300, it maxs out at 300. Is there a setting that needs to be changed or something different that needs to be done to access the gigabit speed through my Orbi?
It would help to know:
- The model number from the product label (bottom of the router)
- How speed is being measured (over Ethernet, WiFi, using what software)
Thanks for the quick reply. The model number is RBR50v2 and I'm measuring the speed via speedtest.net (ookla). When I use my Orbi app on my iPhone, the download speed is 939 Mbps and the upload speed is 903 Mbps. When I do the speed test on my laptop, download speed is 173.79 and upload is 120.98. Why the huge discrepancy? What can I do to fix it?
The Orbi 'app' does not actually "do anything." It sends a message to the router, which performs a Speedtest licensed from Ookla and sends the results back to the app to be displayed.
Results on a laptop will depend on how it is connected to the router.
- A relatively modern laptop on an Ethernet connection might not the ISP full speed, but it should report much greater speed than that. My 8 year old desktop that is wired to the same router (RBR50V1) gets the same speed as the router (350Mbps from Spectrum) I pay for 200Mbps, so I'm happy.
- A laptop connected over WiFi will depend on (a) the capability of the laptop WiFi adapter and (b) the distance from the router.
Thanks for your feedback - I've gotten it corrected!
So what did you do to correct it?