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Forum Discussion

RonV42's avatar
RonV42
Luminary
Dec 19, 2016

Access control page always shows one deviced blocked

On my access control page in the router one device always shows Blocked even though it's not blocked. I never set it to be blocked.  If I remove the device the next one on the list shows blocked.   I...
Troubleshooting
jcaviani's avatar
jcaviani
Initiate
Dec 19, 2016

I have the same issue with multiple devices. Trying to change them to allowed does not work.

  • Dan_H's avatar
    Dan_H
    Apprentice
    Dec 20, 2016

    I have a device on my network (my wife's S7Edge specifically) that is having some issues when on the satellite.

    1. I cant rename it, it always shows up as "S7Edge<"
    2. It shows up as blocked
    3. The mac address shows up as /OrbiDevName1>
    4. It says it is connected "Wired"

    What the heck!

     

    chrome_2016-12-19_20-44-37.png

     

     

    However, when it is on the router and not on the satellite, then it is fine:

    chrome_2016-12-19_20-52-51_Ink_LI.jpg

     

     

     

    • RJG69's avatar
      RJG69
      Guide
      Dec 21, 2016

      Hey guys....I'm having the same issue with the blocked device...it's always my Samsung Galaxy S5....shows BLOCKED (but it ain't)....won't let me edit any information....doesn't show the MAC address.....and all this started immediately after I upgraded the firmware to 1.4.0.18.....any suggestion?

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Dec 21, 2016

        Hello everyone 

         

        I will track this issue and try to replicate and pass it onto the engineers.

         

        DarrenM