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Forum Discussion
RonV42
Dec 19, 2016Luminary
Access control page always shows one deviced blocked
On my access control page in the router one device always shows Blocked even though it's not blocked. I never set it to be blocked. If I remove the device the next one on the list shows blocked. I...
tmv434
Feb 08, 2017Guide
I am on V1.4.0.34 and I have this problem too, with one device showing as Blocked. In the Attached Devices page, the Device Name for the blocked device shows up as 'Wemo-Switch<' and the MAC Address is '/OrbiDevName3>'. The Connection Type shows as Wired even though it is actually Wireless. When I click on the Device to edit it, in the Edit Device page, the Device name shows up as 'WeMo-Switch<' and the MAC Address is still '/OrbiDevName3>'.
The problem will go away for a bit if the router is rebooted. I have the Orbi with 2 satellites. What I observed immediately after a reboot is that my device that was previously blocked will get connected to Satellite #1. I can see this device when I go to the URL for this satellite, in my case, http://192.168.1.2/status.htm, then click on Connected Devices. At this point, the device is working fine and is not showing Blocked in Attached Devices. I can also go to the url for my Satellite #2 which is http://192.168.1.3/status.htm and I am able to view the Connected Devices there as well. However, several minutes later, this same device is showing as Blocked. Because this device is actually just a few feet away from Satellite #2, I think Orbi attempted to move it from Satellite #1 to Satellite #2, and that is when the error occurred... Because when I go check the Connected Devices for Satellite #1, the device no longer shows there. When I go check the Connected Devices for Satellite #2, that web page is now hung!! If this is an indication that I can no longer connect to this satellite, then this is a VERY critical bug.
- RJG69Feb 08, 2017Guide
I've seen the anomoly you speak of with the page being all jacked up, but it resolves itself if you log out and back into your netgear account......I have moved my phone (Samsung Galxy S5) around the house from the router to each individual satellite, and checked it's staus as I moved it....without fail, it will always appear normal when under the router's domain, but it always appears as the blocked version when connecting through either of the 2 satellites. It is never actually blocked, so I've forced myself to stop fretting about it, until another firmware version becomes available. I somehow think this has something to do with the order in which a firmware update occurs...I cannot remember exactly what I read, but it was something along the lines of updating the satellites first or updating the router first...either way, I think that when I do a firmware update automatically, it does this process in the wrong order for everything to be ok...If I still have this issue after the next firmware update, I'm going to do a factory reset to see if it disappears afterwards.