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Forum Discussion
Access Control randomly blocking approved devices on V2.2.1.210
RBR50
After upgrading to the V2.2.1.210 router firmware, i'm finding that devices that have approved MacID addresses and have been previosly on the network for months are suddenly being blocked in...
How was the FW updated, via auto update or did you manually install the FW files and continue or a reset back to factory settings then setup from scratch?
Has a full power OFF for 1 minute then back ON of the Orbi system been performed after the FW update?
Did a pull update from the dashboard, and then simply let it reboot. I can go power it down for an additonal step.
qtschlepper wrote:
Did a pull update from the dashboard, and then simply let it reboot. I can go power it down for an additonal step.
Did that - Looks like I'm getting the false blocking that others are reporting.Hello qtschlepper - Thank you for reaching out. Please send me a message with your contact info and I will have support get in contact with you.
~Christian
Just to put a fine point on it, I went to confirm if it was just the web page mis-reporting bug or if it was REALLY blocking. Turns out that the iMac-wireless and my wireless Tivo were both marked blcoked when I returned to the admin console on Chrome. (not using mobile or iOS) I confirmed that they were both indeed really blocked, and unblocked them with the edit function, as the unblock checkbox was ineffective. Both were immediately restored. I have to say that it's truly annoying having to check back in and turn on my approved devices without a heads up that they were turned off. Now if there was some superduper cybersecurity Ai that thought that these devices were compromised and out of a abundance of caution it was killing the command and control I would be thrilled. But i'm sure thats not the case.
