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Forum Discussion
Access Control randomly blocking approved devices on V2.2.1.210
RBR50
After upgrading to the V2.2.1.210 router firmware, i'm finding that devices that have approved MacID addresses and have been previosly on the network for months are suddenly being blocked in...
Well, after manually flashing the firmware on the router and posting that my problem went away, it has returned. I spent several hours today with Netgear support trying to solve the problem. He had me change the IP Address, modify a power setting and manually re-flashed the bios on the satellite. Nothing worked. I still has the blocking problem even after I allow a device. And now, the WiFi stopped working on the satellite.
I've either got a defective product or the firmware for the satellite is worse than expected. It will be fixed immediately or I'm sending it back as defective.
agg1 wrote:
Well, after manually flashing the firmware on the router and posting that my problem went away, it has returned. I spent several hours today with Netgear support trying to solve the problem. He had me change the IP Address, modify a power setting and manually re-flashed the bios on the satellite. Nothing worked. I still has the blocking problem even after I allow a device. And now, the WiFi stopped working on the satellite.
I've either got a defective product or the firmware for the satellite is worse than expected. It will be fixed immediately or I'm sending it back as defective.
Access control -I think- does not work properly in the current software and should not be used. So after factory resetting the nodes you should not try to activate Access Control at all otherwise you will get data corruption issues that can only be solved by factory resetting again!
This is all a dodge by Customer Support. The hard truth (based on all the posts) is that this firmware is defective and the issue should be addressed by development. I'm not sure I understand why the bug isn't being registered and identified for remediation by Netgear product management.
- Probably because they are deprecating this product through the skilled policy of customer neglect.
Have you filed a support ticket thru your registered product support site?
https://www.netgear.com/mynetgear/registration/login.aspx
mc64 wrote:
This is all a dodge by Customer Support. The hard truth (based on all the posts) is that this firmware is defective and the issue should be addressed by development. I'm not sure I understand why the bug isn't being registered and identified for remediation by Netgear product management.
