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Forum Discussion
qtschlepper
Oct 15, 2018Star
Access Control randomly blocking approved devices on V2.2.1.210
RBR50
After upgrading to the V2.2.1.210 router firmware, i'm finding that devices that have approved MacID addresses and have been previosly on the network for months are suddenly being blocked in...
Warrensroad
Jan 15, 2019Tutor
Here is how I fixed mine. Configuration....one orbi router and one satellite. For those with mor than one satellite I'm pretty sure you'll have to place the router as evenly between the two satellites as possible because disabling daisy-chain topology will cause each satellite to connect directly to the orbi router.
Choose Advanced on home screen.
Then Advanced setup.
Then Wireless settings.
Under backhaul topology uncheck enable daisy-chain topology.
Backhaul Topology | |
Enable Daisy-Chain Topology |
Reboot the router. Now any device on your network that gets blocked can be unblocked and will STAY UNBLOCKED!!!!!!
I called tech support today and told them about my discovery. I'm assuming that this fix will point them in the right direction and hopefully they will have a patched firmware update soon:)
- james7777Jan 15, 2019TutorI may need to reconnect my Orbi system to try this on mine. I have it in the box ready to go back to Costco because of this issue currently.
- FURRYe38Jan 15, 2019Guru - Experienced User
Let us know if this works for you or not.
How many satellites do you have? 1 or more?
Seen other posting about seeing reverse behavior with Daisy Chain and it being disabled when checked and enabled when unchecked. Hard to verify this. NG is aware of Daisy Chain issues.
Having just 1 satellite, Daisy Chain should be disabled.
james7777 wrote:
I may need to reconnect my Orbi system to try this on mine. I have it in the box ready to go back to Costco because of this issue currently.- mc64Jan 15, 2019Tutor
I only have a single satellite.
- F_VJan 15, 2019LuminaryI'm going to try this fix tonight, I'll report back in a few hours.
- WarrensroadJan 15, 2019Tutor
Also, be sure you know all of the devices mac addresses on your network. A very strange thing happened after I deselected daisy-chain topology and rebooted the orbi router(RBR50). At the bottom of the access control page on the orbi there was a blocked mac address that was identicle to my satellite(RBS50) with the acception of the last two digits. The name(RBS50) was even the same. I left it blocked. Im thinking some of the code in the new firmware somehow generates another mac address for the satellite and that creates an issue with random blocking. I hope tech support sees this post and has a look at this anomaly.
FYI....I live out in the sticks and I sweep for wifi signals and have not seen the "near identicle" mac address I blocked show up at all. I think it's highly likely that it's a ghost created by defective code.
- F_VJan 16, 2019Luminary
Logged in to the router to try this fix and now the blocking on random devices is gone even with access control enabled. Kinda like car trouble, the day you take it to the dealer the problem vanishes.
- chrissnvJan 16, 2019Guide
Warrensroad wrote:
Reboot the router. Now any device on your network that gets blocked can be unblocked and will STAY UNBLOCKED!!!!!!
Nice find, still everything working as expeced? I am going to wait a little bit longer with upgrading again, maybe Netgear will release a fixed Firmware soon so I can skip the buggy one. (don't want to go back to unstable for now)
- WarrensroadJan 16, 2019Tutor
Man I thought for sure I had it fixed. No such luck. Started blocking again.
What a bummer:(...
However, Iv'e been fiddling with the rip settings and they are currently set to
RIP Direction=Both
RIP version=Disabled
was
RIP Direction=Both
RIP version=RIP_2M
So far so good but I wouln't bet .50 cents on it holding. I'll update in a few days.
Fingers crossed;)
- FURRYe38Jan 16, 2019Guru - Experienced User
Let us know how it goes.
Warrensroad wrote:
Man I thought for sure I had it fixed. No such luck. Started blocking again.
What a bummer:(...
However, Iv'e been fiddling with the rip settings and they are currently set to
RIP Direction=Both
RIP version=Disabled
was
RIP Direction=Both
RIP version=RIP_2M
So far so good but I wouln't bet .50 cents on it holding. I'll update in a few days.
Fingers crossed;)
- mc64Jan 18, 2019Tutor
All of these anecdotal fixes, while interesting, don't resolve the root cause: a software bug. Netgear needs to address that issue. Clearly this is a major problem, but they seem indifferent to the appropriate resolution.
- FURRYe38Jan 18, 2019Guru - Experienced User
You can file a support ticket here and let them know of your concerns about Access Control:
https://www.netgear.com/mynetgear/registration/login.aspx
mc64 wrote:
All of these anecdotal fixes, while interesting, don't resolve the root cause: a software bug. Netgear needs to address that issue. Clearly this is a major problem, but they seem indifferent to the appropriate resolution.