NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
thethirdnut
May 22, 2020Guide
Access Control still doesn't work?
Running an RBR50 with 1 x RBS50 backhauled over ethernet. Both running V2.5.1.8. Is there still a known issue, no real fix for Access Control randomly moving devices to BLOCKED status even when i...
thethirdnut
May 22, 2020Guide
Primarily the web interface. Occasionally check the app for status, etc but do must of the configuration through web page.
thethirdnut
May 22, 2020Guide
RE: Factory Reset - is it expected to do so everytime the firmware updates on these units?
- FURRYe38May 22, 2020Guru - Experienced User
When problems are experienced, yes, it's recommended. Changes in FW may cause older configuration to not work right or there maybe lingering FW code from prior versions. Resetting and setting up from scratch is recommended in these cases.
- thethirdnutMay 22, 2020Guide
OK - thank you for the feedback. The version of FW on their now is first time upgrade after initially setting these up around 2 months ago. I didn't experience this anomaly until a couple weeks ago.
- FURRYe38May 22, 2020Guru - Experienced User
Ok. If the reset and setup from scratch still experiences problems after that, then thats something to contact NG support about.