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Forum Discussion
Access Denied On Certain Websites - Bizarre Issue
Out of the blue today, there were certain websites that stopped working. There were several banks that lead to 404 type pages and then you had pages like American Express, Sportsnet, Rogers, Air Can...
I ended up finding a solution here.
I first started by playing around with the primary and secondary DNS settings as some have suggested. I've seen a few variations of it including:
Primary: 1.1.1.1
Secondary: 8.8.8.8
or
Secondary: 7.7.7.7
I also recently got a PM from NG support saying to try:
Primary: 8.8.4.4
Secondary: 8.8.8.8.8
Ultimately, what actually worked was:
Select to 'Use Computer MAC Address', and save changes.
Hard reset BOTH the modem and router by unplugging it, leaving it for 30 seconds, then plugging it back in.
This works but I am puzzled why this is now an issue after several years of running pretty smoothly. I don't recall doing anything the other day that would have triggered this. With this MAC address fix, I'm wondering if there was a conflict?
I've also read that traffic meter could be causing some problems so I've disabled that as well.