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Forum Discussion
Access Denied on Some Websites
Firmware Version
V2.3.1.48
GUI Language Version
V1.0.0.354
When I try to go to certain websites like: Rei.com or costco.com, it gives me the following error:
...
What is the Mfr and model# of the ISP modem the NG router is connected too?
Try a factory reset and setup from scratch. Walk thru the setup wizard with a web browser.
I would power off the ISP modem as well for 30 seconds while the Orbi is coming to ready from the reset.
buehlermark wrote:
Firmware Version V2.3.1.48 GUI Language Version V1.0.0.354 When I try to go to certain websites like: Rei.com or costco.com, it gives me the following error:
Access Denied
You don't have permission to access "http://www.rei.com/" on this server.
Reference #18.a7622317.1555912723.8826d8
All parental controls are off
Also added http, https and any service not not to be blocked, just in case.
ORBI is in router mode
Logs are not turned on however no logs are being collected when attempted access to blocked sites and services
Reset router to default. No success
Added sites to not block (costco, rei), no success
i tried a full reset on the NG ORBI router. Same results.
When I hook my laptop up to the cable modem, it does not give me the error.
I did reboot the cable modem however just to be sure.
ISP Provider: Comcast
Cable Modem: Netgear: CM700-1AZNAS
No firmware is available for the cable modem (yet)
Might try changing DNS on the orbi to 1.1.1.1 and 9.9.9.9 and see if this might help.
changed it as requested. Still having error.
Also tried 75.75.75.75
and 8.8.8.8
same results.
You don't have permission to access "http://www.rei.com/" on this server.
Reference #18.a5622317.1555992955.a41aa96