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Forum Discussion
Access Denied on Some Websites
Firmware Version
V2.3.1.48
GUI Language Version
V1.0.0.354
When I try to go to certain websites like: Rei.com or costco.com, it gives me the following error:
...
i tried a full reset on the NG ORBI router. Same results.
When I hook my laptop up to the cable modem, it does not give me the error.
I did reboot the cable modem however just to be sure.
ISP Provider: Comcast
Cable Modem: Netgear: CM700-1AZNAS
No firmware is available for the cable modem (yet)
Might try changing DNS on the orbi to 1.1.1.1 and 9.9.9.9 and see if this might help.
changed it as requested. Still having error.
Also tried 75.75.75.75
and 8.8.8.8
same results.
You don't have permission to access "http://www.rei.com/" on this server.
Reference #18.a5622317.1555992955.a41aa96
And you don't have any parental controls enabled do you?
This is the only site thats given this error thru the Orbi?
What happens if you open a command line window in Windows and run a TRACERT www.rei.com ?
I do not have any parental controls enabled.
I also was having issues with other websites like costco.com
C:\Users\Mark>tracert www.rei.com
Tracing route to e739.a.akamaiedge.net [23.35.102.196]
over a maximum of 30 hops:1 7 ms 3 ms 4 ms 192.168.1.1
2 19 ms 12 ms 18 ms 96.120.100.185
3 20 ms 19 ms 19 ms po-123-rur101.tacoma.wa.seattle.comcast.net [68.87.206.205]
4 17 ms 14 ms 20 ms po-2-rur102.tacoma.wa.seattle.comcast.net [69.139.164.102]
5 15 ms 15 ms 19 ms be-101-ar01.seattle.wa.seattle.comcast.net [68.86.96.89]
6 15 ms 16 ms 20 ms be-33650-cr01.seattle.wa.ibone.comcast.net [68.86.93.165]
7 17 ms 30 ms 14 ms be-10846-pe01.seattle.wa.ibone.comcast.net [68.86.86.90]
8 40 ms 32 ms 31 ms 66.208.216.182
9 16 ms 17 ms 17 ms a23-35-102-196.deploy.static.akamaitechnologies.com [23.35.102.196]Trace complete.
C:\Users\Mark>