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Forum Discussion
buehlermark
Apr 22, 2019Guide
Access Denied on Some Websites
Firmware Version
V2.3.1.48
GUI Language Version
V1.0.0.354
When I try to go to certain websites like: Rei.com or costco.com, it gives me the following error:
...
FURRYe38
Apr 24, 2019Guru - Experienced User
Well, the trace is showing that it's getting to rei.com. I presume costco.com would show similar trace.
The Orbi isn't blocking anything...
buehlermark
Apr 25, 2019Guide
I normally would agree with you.
Here is the issue: gives access denied when I am using the orbi. When I take it away and hook up with my laptop directly to the cable modem, then it works. Put it back in place, then its denied.
I was doing some reading apparently this is a known issue with the orbi rbk50.
- michaelkenwardApr 25, 2019Guru - Experienced User
buehlermark wrote:
I was doing some reading apparently this is a known issue with the orbi rbk50.
Got a link to that stuff? It would be useful if we want to pass it on to the Netgear team.
These "blocked sites" things come up from time to time. Not sure that anyone has got to the bottom of them. Sometimes it is just a moved site with a new IP address.
Not, by any chance, a Windows thing?
I ask because you mention the laptop, which I assume means wired LAN. Does wifi do the same thing?
PS Don't expect new firmware for a cable modem. ISPs have to do that, and many just don't bother.
- buehlermarkApr 26, 2019Guide
I have tried it on my android phone, using chrome, as well as the android browser.
I have also tried multiple IOS devices as well, using safari.
Tried my laptop with hard wired connection to the orbi... still same denied... ouy...
I get that there are some websites that get blocked, but a router should just do that... route to the destiniation.
I appriciate all the help people are giving me with suggestions.
- FURRYe38Apr 26, 2019Guru - Experienced User
You might want to contact NG support and ask about this.
- FURRYe38Apr 25, 2019Guru - Experienced User
You might want to contact NG support and ask about this.
https://www.netgear.com/mynetgear/registration/login.aspx
buehlermark wrote:
I normally would agree with you.
Here is the issue: gives access denied when I am using the orbi. When I take it away and hook up with my laptop directly to the cable modem, then it works. Put it back in place, then its denied.
I was doing some reading apparently this is a known issue with the orbi rbk50.