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Forum Discussion
rhg76
Feb 02, 2023Tutor
Accessing https sites - Virgin Media & RBR50
Hi folks We've just moved house and I've brought my Orbi set up with us. Everything was perfect before but now I can't access https sites. We're now with Virgin Media (1gig / Hub 5). I h...
rhg76
Feb 02, 2023Tutor
Thanks for the super prompt reply.
Firmware - V2.7.4.24
Armor / Parental Controls / Circle all disabled.
Virgin Media Hub is in 'Modem' mode, as opposed to 'Router' mode. Is there more I need to do here?
Accessing most websites is absolutely fine. Just a few where I get an 'SSL error'
Any advice welcome? (I'm not super techy).
Thanks
FURRYe38
Feb 02, 2023Guru - Experienced User
Does this happen on different PCs and with different browsers?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Last resort maybe a factory reset and setup from scratch...