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Marydv's avatar
Marydv
Aspirant
Mar 09, 2021
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I have an orbi rb 20 I need an additional satellite or an extender. Advice please   my ring system is not working the way it should 
  • CrimpOn's avatar
    Mar 09, 2021

    Marydv wrote:

    I have an orbi rb 20 I need an additional satellite or an extender. Advice please

    my Ring system is not working the way it should 


    Ring doorbells are a complicated subject, with numerous (very long) posts on the forum discussing how to get them to function in various scenarios.  Getting it connected to WiFi, "Live View", and integration with Alexa are frequent topics. (The upper left of the forum page has a "search" function.)

     

    If the root problem is that the WiFi signal is not strong enough at the doorbell location, there are a number of ways to deal with that.  One is to add an Orbi satellite that is closer to the doorbell and oriented to avoid any building materials which are blocking WiFi signals.  Any of the original Orbi satellites are compatible with the RBR20 router, including RBS50, RBS40, RBS20, RBW30, and RBS40V. (Not the "Pro" line and not the "AX" line of products.)

     

    Another solution is to install a "WiFi Extender" that will boost the signal.  If the Ring is a 2.4G only model, then the extender can be a 2.4G only model, such as the TP-Link N300.  If the doorbell supports both 2.4G and 5G, the Netgear EX3700 might be worth considering.  Extenders are not a good substitute for Orbi satellites if the client device "moves around" and is sometimes closer to one Orbi unit than the others (called "roaming")  Doorbells are fixed in one location, so that makes extenders more suitable.