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clevend's avatar
clevend
Follower
Jul 25, 2022

Added a second satellite and now the connection is terrible.

I have the RBR50 router and have had just one RBS50 satellite for rhe past couple years. It's worked great until yesterday when I added a second RBS50 to cover my backyard. I get connection in my backyard now but the connection in the house is so spotty and jumpy. My nest keeps saying it's disconnected, I have issues with PC's that are plugged in to a satellite. What gives?

Troubleshooting

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 25, 2022

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    Too Much Wifi: https://youtu.be/UR0viMLISz4

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Set 20/40Mhz Coexistence to 40Mhz only. Under Advanced Tab/Advanced Settings/Wireless Settings