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Forum Discussion
beguna1
Apr 17, 2022Tutor
Adding 2nd satellite brings down network intermittently
I've had my Orbi and 2 satellites for years with no problems when they operated in Access Point mode. Last September, Google Fiber replaced their modem/router with a modem and I changed the Orbit to...
FreedomII
Oct 19, 2022Aspirant
Firmware is the same on all three devices - V2.7.4.24
Using Verizon FiOS not sure of the ONT manufacture
All cabling is CAT 5e or better
Both satellites are hard-wired directly back to the router
Wood frame house, about 2300sq/ft
There is more than 30ft between each of the Orbi devices.
I have swapped the location of the RBS(s)
beguna1
Oct 19, 2022Tutor
More details of what I saw when I looked at the router's built in website. After years of working fine, when they started screwing up, I could see at the website that they took turns connecting and disconnecting over a matter of minutes. So I tried unplugging one satellite and the other satellite stayed up fine. So then I reconnected that one and unplugged the other one and that second one stayed up fine. So that told me my Ethernet wiring was perfect. So I reconnected them both and they work for a few minutes and then started taking turns disconnecting. So that told me I was wasting my time and I switched to the Google Wifi product. Whether it is a defect in the Orbi or an incompatibility with the Google Fiber I have, or sensitivity to a developing defect in the Google Fiber modem, I can't say. But I tried two more satellites that I had bought from Woot and they did not work either.