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Forum Discussion
oif1mp
Oct 01, 2019Aspirant
Adding MyQ to Orbi wifi on 2.4 ghz
First, I am not tech-savvy. Second, I used to run my home on an Apple Airport router. The other day it crashed and my wife replaced it with the Orbi RBR20. Our home has a MyQ wireless garage ...
FURRYe38
Oct 01, 2019Guru - Experienced User
You can temporarily disable the 5ghz SSID broadcase by unchecking the "Enable 5G SSID Broadcast" check box Under Advanced Tab/Advanced Settings/Wireless Settings. Long enough for you to get the IoT device connected with your setup mobile device to the 2.4Ghz SSID.
oif1mp wrote:First, I am not tech-savvy.
Second, I used to run my home on an Apple Airport router. The other day it crashed and my wife replaced it with the Orbi RBR20. Our home has a MyQ wireless garage door opener. Since setting up the Orbi, I cannot get MyQ to tie in with the Orbi. From what I can tell, MyQ works on a 2.4 GHz network but not 5 GHz. Can someone please walk me through how to manipulate the Orbi to accept the MyQ 2.4 GHz opener? Again, I am not tech-savvy so I would appreciate some assistance. One last thing, I use an Apple MacBook instead of Windows.
Thank you in advance!
- benibJan 11, 2020Aspirant
Hi, I am having the same problem with my new RBK23. Troubleshooting says will not work with the 5Ghz setting but I cannot find the advanced settings tab on the app to temporarily dissable as has been stated above.. how do I get to this on the app??
- CrimpOnJan 12, 2020Guru - Experienced User
Alas, the "app" cannot access the Orbi advanced functions (of which there are many). This has to be done with a web browser. Connect to "orbilogin.net", select the Advanced Tab, Advanced Setup, Wireless Settings. The smartphone has to be told to "forget" the Orbi WiFi, then select the Orbi from the list of available WiFi networks, enter the password, and connect. Perform the device setup, then go back and tell the Orbi to Broadcast SSID on the 5G network. This is a pain in the (sensitive part of body). It is really frustrating that so many products "just work", and a few are programmed so poorly.
Also, I understand why Netgear released a smartphone app to set up the Orbi. (1) All their competitors are doing so, and (2) using a web screen on a smartphone is really cumbersome. Just wish they had gone "all in" with the app instead of doing only the basics.