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Forum Discussion
MattHopkins
Jan 31, 2017Guide
Additional Orbi Satellite availability in UK?
Does anyone have information / dates on when we can purchase an additional Orbi Satellite to extend our system? I have great coverage for two-thirds of my home and "ok" coverage for the remaining th...
- Feb 03, 2017
Should be available in UK early Q2. Maybe a bit earlier if possible.
DarrenM
DarrenM
Feb 03, 2017Sr. NETGEAR Moderator
Should be available in UK early Q2. Maybe a bit earlier if possible.
DarrenM
- MattHopkinsFeb 03, 2017Guide
Thanks for responding... it's a shame that it won't be sooner.
- peteytestingFeb 03, 2017Hero
you must have a huge home , or lots of solid walls , as the router and sat here cover my 250smtr home with ease
- MattHopkinsFeb 04, 2017Guide
Solid walls, three-story Victorian terrace not large but just with a layout and structure where three devices makes more sense that two for me. I can get full coverage by moving the router and satellite to a couple of different locations from where I would like them - but they are just a bit awkward (e.g. in a hallway without a table to place it on).
- timweatherall71Feb 28, 2017Tutor
can i order a satellite from the US?
I bought a set of two and it doesnt cover my 2500 sq foot house
hence need third.
- peteytestingFeb 28, 2017Hero
timweatherall71 wrote:can i order a satellite from the US?
I bought a set of two and it doesnt cover my 2500 sq foot house
hence need third.
you have other issues if the orbi router and 1 sat cant cover such a small home , you may want to look at other options like power line adapters etc as i suggest you local construction materials and or environment are not conducive to good wifi propagation
- timweatherall71Mar 01, 2017Tutor
thanks
but could i buy a 2nd satellite from US an dit would work with existing?
- CST0001Apr 05, 2017Guide
OK - now in early Q2 - not earlier - can we have an update please on when either the RBK 3 pack or an additional satellite will be available in the UK? Been in the US for months - not sure why it takes so long to make available over here? Mr Netgear please can we have an update? Thanks!
- DarrenMApr 10, 2017Sr. NETGEAR Moderator
Hello Everyone
I have checked on this again and they will not be released in Q2 it looks like Q3 is the new launch time. I am very sorry for the inconvenience.
DarrenM
- MattHopkinsApr 11, 2017Guide
That is really disappointing and I am going to have to reconsider my options now perhaps.
DarrenMas a side note, I do think that you have a bug/flaw in the router. My Orbi router is currently placed in the exact same place where my single unit routers used to be and devices right next to and certainly within "line of sight" of it do not connect to it and/or if they do, the performance is dreadful. My iOS devices always want to connect to the Satellite which is on the other side of the house and quite often will simply give up and switch to 4G/mobile rather than try to connect to the router (even after dropping the connection, they do not reconnect to the router). Perhaps this is part of the issue and is creating the need for an additional satellite where one is not needed?
- MattHopkinsApr 08, 2017Guide
Hi DarrenM
Is there an update on this that you can share please? My house has been both enhanced and hobbled at the same time. Half of my house has the best wifi it has ever had and the other half is absolutely terrible - so bad that our devices are connecting to mobile/4G instead and consuming all of our data limits.
I have tried moving the units around and it doesn't make a difference (other than swapping the good and bad halves). I can only assume that Netgear thought that because houses were smaller in the UK that additional satellites would not be necessary? But perhaps without considering the age and building materials of our houses? (vs US timber-framed?)
At this point, I will pay a premium to get something - I don't need packaging, just another satellite with UK plug etc. Any update that you could give would be appreciated and if there is any sort of early-access programme, could I be considered for that also?
Many thanks
Matt
- timweatherall71Apr 09, 2017Tutor
I agree I think Netgear got their research and messaging worng for the UK.
no way 1 router and 1 satellite covers 4000sq feet of UK spec housing eg bricks and mortar.
DEAR NETGEAR
WHEN WHEN WHEN will we get to but single Satellites here?