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Forum Discussion
brownrd9
Feb 02, 2021Aspirant
Admin Password
I purchased a Orbi mesh from Amazon. I cannot access the admin password, the on-line support it told me it was registered to another user. How do I solve this. no one has respond on my open trouble t...
plemans
Feb 02, 2021Guru - Experienced User
Was it an open box item?
It might have been setup and returned.
to get back to defaults, put and hold reset for 7-15 seconds while its powered on. that should get you back to default login/password.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ
- brownrd9Feb 02, 2021Aspirant
Thanks I will try that and let you know.
Yes it was an open Box item. Can you see the pic I attached?