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Forum Discussion
brownrd9
Feb 02, 2021Aspirant
Admin Password
I purchased a Orbi mesh from Amazon. I cannot access the admin password, the on-line support it told me it was registered to another user. How do I solve this. no one has respond on my open trouble t...
plemans
Feb 02, 2021Guru
Was it an open box item?
It might have been setup and returned.
to get back to defaults, put and hold reset for 7-15 seconds while its powered on. that should get you back to default login/password.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ
brownrd9
Feb 02, 2021Aspirant
Thanks I will try that and let you know.
Yes it was an open Box item. Can you see the pic I attached?