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Forum Discussion
meanjeanslo
Oct 17, 2023Guide
After firmware update - satellite disconnected and unable to reconnect
Hello, I have an Orbi RBK20 set with a router RBR20 and 1 satellite RBS20. I downloaded and installed the most recent firmware V2.7.4.24. The router updated fine and still works/connects. I am cu...
- Oct 29, 2023
Just wanted to make my final post on this. I truly appreciate all of the feedback I received which helped me troubleshoot!
After all of the troubleshooting and not being able to get this to connect, I finally decided to quit trying with it. It was a great system as long as I had it and I'm sure glad I ordered a newer model for my house. I was able to give my neighbors the router to use in AB mode and it's cleared up their cable TV issues so I think it's still a win.
Thanks again!
CrimpOn
Oct 17, 2023Guru - Experienced User
You may be able to download the satellite firmware, connect to the satellite at 192.168.1.250, and manually update the satellite firmware.
Might consider temporarily changing the RBR20 to router mode, attempt to reset and reconnect the satellite, then go back to AP mode.
- meanjeansloOct 19, 2023Guide
Thank you for your input. I probably should have mentioned that when I reset the router and satellite, I disconnected everything else on the network and plugged the router directly into the modem so that I was working with it as a brand new setup. So, I have tried the router in Router mode already and it's not seeing the satellite.
The light on the satellite just has a slow pulsing white light. It's never been a SOLID white light on either router or satellite when I reset. So did I maybe do the reset incorrectly?
Since the satellite doesn't seem to have a web interface, I can't seem to reach it in order to update the firmware. I think it must have been corrupted when I tried to do the update. I thought the reset would have put it back to a working version, but so far, the router cannot detect it in wifi mode.