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Forum Discussion
meanjeanslo
Oct 17, 2023Guide
After firmware update - satellite disconnected and unable to reconnect
Hello, I have an Orbi RBK20 set with a router RBR20 and 1 satellite RBS20. I downloaded and installed the most recent firmware V2.7.4.24. The router updated fine and still works/connects. I am cu...
- Oct 29, 2023
Just wanted to make my final post on this. I truly appreciate all of the feedback I received which helped me troubleshoot!
After all of the troubleshooting and not being able to get this to connect, I finally decided to quit trying with it. It was a great system as long as I had it and I'm sure glad I ordered a newer model for my house. I was able to give my neighbors the router to use in AB mode and it's cleared up their cable TV issues so I think it's still a win.
Thanks again!
meanjeanslo
Oct 20, 2023Guide
I tried the 30-30-30 reset. It didn't solve the problem but I'm going to try it one more time in case I did something wrong. After the final 30 seconds, it just continued to have a red blinking power light and a white fast blinking ring light. I powered it off and back on. It's still connected with an ethernet cable and, strangely, it always has the IP address of .250 which doesn't make sense to me. The router should have handed out a new address by now, I would think. While I gave the router a static IP, I never gave one to the satellites.
Anyway, I will try one more time this weekend. I need a break before I throw it in the trash. lol. After this last attempt, if it still doesn't work, I'm just going to assume it is broken beyond repair.
Thanks again for everyone's input on this problem!
meanjeanslo
Oct 29, 2023Guide
Just wanted to make my final post on this. I truly appreciate all of the feedback I received which helped me troubleshoot!
After all of the troubleshooting and not being able to get this to connect, I finally decided to quit trying with it. It was a great system as long as I had it and I'm sure glad I ordered a newer model for my house. I was able to give my neighbors the router to use in AB mode and it's cleared up their cable TV issues so I think it's still a win.
Thanks again!
- FURRYe38Oct 30, 2023Guru - Experienced User
AB mode?
- CrimpOnOct 30, 2023Guru - Experienced User
Might be a typo for Access Point (AP) mode.
- meanjeansloOct 30, 2023Guide
Yes, sorry, that's what I meant! AP mode.