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Forum Discussion

wisetulip's avatar
Feb 15, 2021
Solved

after update of firmware

I updated my firmware on Orbi RBR20 since i am unable to see both icons for router and sattelite on iphone app.  i just see text " Satelite 1" and the modem with waves around it.  the update was done...
  • FURRYe38's avatar
    Feb 15, 2021

    Have you powered OFF the ISP Modem and RBR for 30 seconds then back on with the modem first, then the RBR? 

     

    How was the system updated? Orbi app or thru the RBRs web page?