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Forum Discussion
Shof
Apr 08, 2020Aspirant
Airplay connection issues with Orbi
Greeting Netgear community, I recently purchased and installed an Orbi system with two satellites. It has been a great addition and works great for wifi in general. One thing I can struggling with is ...
Shof
Apr 08, 2020Aspirant
CrimpOn, I have been all over the internet trying to figure out where the issues lies, whether with the router or one of the devices. I am starting to think this may be a Denon issue, even though they will deny it. The Airplay feature was a purchased and downloaded software when I purchased this AVR and not sure anything has been done in the past 8 or 9 years to improve on it. It has always been a bit less than stable, but now it's not even showing up. I've looked at a lot of AVR and Apple threads and no one seems to have ever posted a valid resolution. I doubted it had anything to do with Orbi, but was running out of options! And yes, even from my iTunes account on my Windows PC the only option is AppleTV, AVR not showing up.
Thanks to all for taking the time to review and comment. Very much appreciated. If anyone
Nyane
Apr 22, 2020Tutor
Good.. or rather.. Bad news !
I am having a same issue as you. However, my Denon X4300H Airplay works flawlessly within my network.
I am facing issues with my Hegel H390. The Hegel H390 is connected via Wired Ethernet as well.
Each time I turn on the Hegel H390, AirPlay appears and it works for a short while. After 2-3 songs, the error "unable to connect to Hegel" appears. And mysteriously, the Hegel just disappears from my AirPlay menu. However, if I plug out the ethernet cable and plug it in again, Airplay appears once again and I'll be able to use it for a short while until it disappears again.
Seeing that its happening to your Denon working fine with my Denon seems to prove that its a a router issue more than the receiver issue. I tried turning off WMM, turning off Daisy Chaining, but it doesnt seem to solve the issue for my Hegel H390. This is quite frustrating.
I hope someone out there can help us regarding this problem between Netgear and Airplay.
When the audio starts to get cut off.. This appears..
After a few seconds.. This happens
Followed by the device disappearing..
P.S: The Netgear router I'm using is a RBR20 with 1 satalite.
- FURRYe38Apr 22, 2020Guru - Experienced User
You might contact the mfr of this Hegal device to see if they have any information and inform them your having problems with it connected to your Orbi system. IF your Denon works well with Orbi, and the Hagel doesn't, kind of points to the Hagel device having problems.
Nyane wrote:Good.. or rather.. Bad news !
I am having a same issue as you. However, my Denon X4300H Airplay works flawlessly within my network.
I am facing issues with my Hegel H390. The Hegel H390 is connected via Wired Ethernet as well.
Each time I turn on the Hegel H390, AirPlay appears and it works for a short while. After 2-3 songs, the error "unable to connect to Hegel" appears. And mysteriously, the Hegel just disappears from my AirPlay menu. However, if I plug out the ethernet cable and plug it in again, Airplay appears once again and I'll be able to use it for a short while until it disappears again.
Seeing that its happening to your Denon working fine with my Denon seems to prove that its a a router issue more than the receiver issue. I tried turning off WMM, turning off Daisy Chaining, but it doesnt seem to solve the issue for my Hegel H390. This is quite frustrating.
I hope someone out there can help us regarding this problem between Netgear and Airplay.When the audio starts to get cut off.. This appears..
After a few seconds.. This happens
Followed by the device disappearing..
P.S: The Netgear router I'm using is a RBR20 with 1 satalite.- NyaneApr 23, 2020Tutor
Doesnt seem to be an issue with the receiver as Airplay works perfectly fine when I brought it to my friend's place to try it.
There is definitely something going on with Airplay & the Orbi system working together.
- FURRYe38Apr 23, 2020Guru - Experienced User
Something to open a support ticket with NG support and have them review this.