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Alexa App shows Orbi Voice satellite as Disconnected , but Netegear Orbi App shows Connected
Have two Orbi Voice satellites that flash Red when Alexa is Summoned... Alexa says " Sorry I'm having trouble understanding right now... for help go to the Netgear Orbi App" Alexa App shows bo...
Finally got assistance from Netgear. The solution for me was to delete the Orbi and Amazon App. Once I did that, I downloaded the Orbi App, logged in and was able to pair Alexa with my Amazon account. Once it was setup and working, I downloaded Amazon app.
Orbi RBR50 FW V2.5.1.8
Orbi RBS40V FW V2.5.1.2
Just bought this and setup went fine with the exception of the Orbi Voice will not connect to Alexa. Spent time on tech chat with multiple folks and no solution. From what I am seeing here, it sounds like a firmware update broke it and there is no fix. Is this true or has someone got it working?