NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
trcy923
Dec 28, 2020Aspirant
allowing ports on orbit router
How can I open ports to allow roomba to connect to wifi?
FURRYe38
Dec 28, 2020Guru - Experienced User
What model Orbi do you have?
Ports shouldn't be opened for the Roomba to connect. Is the Roomba a 2.4Ghz only devices or a dual band device?
Does the Roomba see the wifi SSID name at all?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- trcy923Dec 28, 2020Aspirant
Orbi RBR40
Only runs on 2.4
internet access is metronet
Called Roomba mutiple times and was told firewall is preventing and that certain ports need to be open. Netgear is out of customer support and they want $168 to open ports
- FURRYe38Dec 28, 2020Guru - Experienced User
So the Roomba connects however does not get any Roomba services thru the orbi?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- trcy923Dec 28, 2020Aspirant
I can see the roomba on my phone but does not connect to the vacuum. I believe the modem is technicolor model VEN501-NA