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Retired_Member's avatar
Retired_Member
Jan 25, 2017
Solved

Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues

I am done waiting not hearing anything back from their engineering team to fix this issue.  It's been 3 weeks now with no fix.  I pretty much told them, they have till Feb. 10th before I purchase a d...
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Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

Retired_Member's avatar
Retired_Member
Jan 25, 2017
And making a useless reply like you did is a waste of time. Orbi is what we needed but they released a half baked product that has lots of bugs. I also made no threats. Grow up.