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Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
The Orbi system has had the best wifi out of all of them in my house and it covers it all. That isn't the issue. The issue is my devices loosing connection and killing the battery because every 5 seconds they disconnect and reconnect. I never had any issues with either my Asus or Linksys routers before in this house. They just didn't have the wifi strength to reach the other end.
Again, this is a half baked product with lots of bugs that should have been found before it was released. I have never experienced this in a personal router that I have bought out of all of them in 20 years.
I'm not sure how accurate the satellite status is, but what is it showing for your connection quality between the router and satellite?
