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Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Nice post , But lets relate this exactly to Orbi.
Same house, Same devices, Same Network frequencies, Everything Identical apart from the router
Netgear R8500 - No issues, No wifi dropouts, No dramatic Speedtest variations, No Loss Of Internet connection.
Asus Rt-AC5300 - No issues, No wifi dropouts, No dramatic Speedtest variations, No Loss Of Internet connection.
Linksys WRT3200 - No issues, No wifi dropouts, No dramatic Speedtest variations, No Loss Of Internet connection.
ORBI - Internet connection issues, Dropped Wifi, Dramatic swings in Speedtest Results, IOS device unreliability, Dropped connection between Router and Sat.
It is quite easy to see the odd one out on the above. The product is not stable and quite frankly not upto consumer standard as of TODAY.
dekka007 Thanks. I'm sorry Orbi isn't working well for you. It's fundamentally different than the other solutions you mentioned, in that it uses a 5 GHz backhaul and has two separate APs. That's both its strength and its weakness. The GUI doesn't provide enough detail on connected devices and the backhaul status either, so it's almost impossible to understand what's not working when there's an issue.
In my case, I replaced an expensive enterprise-grade WiFi system from Cradlepoit with Orbi, and Orbi provides better coverage and better stability with my Apple products. The Cradlepoint system had serious problems with my MacBook. The MacBook would randomly disconnect from the Cradlepoint WiFi, and would never reconnect without manually reconnecting. Cradlepoint never fixed the issue, despite numerous firmware updates. It was very frustrating and I ended up installing an additional Netgear WNDR4500, just for the MacBook. After that I still had problems with my wireless IP cameras hanging when trying to view their video feed.
My experience has been almost the opposite of some on here. Orbi has been stable with my Apple devices, it eliminated the issue with my IP cameras, and it probably doubled the WiFi coverage area around my house.