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Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
There are such a little amount of complaints about orbi in comparison to how many are sold. I mean take a look. Lol. If you don't change settings the orbi works. If u do it has problems. I would say an IT guy will probably have more problems than others because of fingering the system. Other than upgrading firmware mine works flawless. 4700 sq/ft house on 3 stories. I say take your orbi back and leave the netgear forums forever. Good luck.
If you consider changing the wifi password,, opening a few ports for certain games, and other devices by changing settings, then these devices are junk. That really isn't changing settings and it's basic settings. Heck, Netgear required me to change a few settings to resolve another issue I had with it losing ports. It works great on my iOS devices, and a few other wifi devices, but android no, and a few other devices that are directly connected to it, it won't let htem connect or pull an IP until I reset the router.
I have to agree with the OP, Wifi needs work. I get disconnected all the time all over the house on andriod and a couple of laptops.
I just did a measurement for a goof 12 feet away from the main router going thru 2 paper thin new house walls and I'm dropping 5mhz to 2.4.
I wouldnt complain if it was seamless but it takes about 5min to drop the 5 to get to 2.4.
There seems to be issues with the orbi, I have plenty of other examples throughout my house but I only highlighted one of them.
I KNOW the 5 sucks for distance but only TWO walls and 12 feet?????
-Bobby