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Forum Discussion
Retired_Member
Jan 25, 2017Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Retired_Member
Feb 06, 2017This isn't an apple issue dude. My android phone does it. Multiple tivos do it. Don't come in here spewing your apple crap.
st_shaw
Feb 06, 2017Master
I'm not going to say the Orbi issue some folks experience with Apple is Apple's fault or Orbi's fault. However, if you do a little research you will see that other vendors (e.g. Ubiquiti) are also having issues with Apple WiFi, and have been off/on for a couple years. There's also folks reporting wifi drops on Apple's site as of today.
https://discussions.apple.com/thread/7841910?start=0&tstart=0
Cisco even has an entire 47-page document devoted to tuning their APs to work properly with Apple iOS products. Maybe the recommendations in there will help someone. One Cisco recommendation is to turn off 2.4 GHz completely.
Whatever the problem is, it's not necessarily solvable by just changing firmware on Orbi.