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Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
It is and will be resolved by the firmware on the orbi. I for one have had no issues with any other router with my android or Apple devices. This is only with this router.
Retired_Member I feel your pain!
Unfortunately netgear has always been crud when it comes to timely firmware updates/fixing bugs. They recently had a huge security issue with a range of their products and it had been in their firmware for a couple of years, it took someone threatening to go public after notifying netgear 6 months prior with no reply, before they rectified it.
I think you will be waiting a while for a firmware fix unfortunately, however if you are of a technical persuasion I would suggest you take a look at Ubiquiti Networks (enterprise company) their UniFi Access Points are rather inexpensive, if you are less technical they also have a TRUE mesh system they have released called AmpliFi which may suit your needs
Good luck with getting those bugs squashed Retired_Member I hope netgear dont drop the ball on this one too.