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Retired_Member's avatar
Retired_Member
Jan 25, 2017
Solved

Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues

I am done waiting not hearing anything back from their engineering team to fix this issue.  It's been 3 weeks now with no fix.  I pretty much told them, they have till Feb. 10th before I purchase a d...
Before You Buy
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

Retired_Member's avatar
Retired_Member
Feb 07, 2017
So i guess android is too since those devices are having issues. Dude you have no clue what you are talking about.
  • peteytesting's avatar
    peteytesting
    Hero
    Feb 07, 2017

    sigh - just google MBP and issues connecting to none apple routers , its well known over many years that apple devices have had issues connecting to anything other than the routers made by apple , this is just another case if it , maybe the netgear dev's will find a work around ( and yes thats what it will be ) which while making the orbi more compatible with apple products will reduce some performance to achieve it , aka having to force 2.4 gig to 20mhz as we have had to do for years