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Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Okay the tech told me wrong. He just sent this.
The firmware is based on V1.4.0.34 and enabled a debug printer which keep tracing and logging wi-fi client status (such as connected, or steered by Orbi). We will just have you monitor the connection for now.
The firmware is based on V1.4.0.34 and enabled a debug printer which keep tracing and logging wi-fi client status (such as connected, or steered by Orbi). We will just have you monitor the connection for now.
NETGEAR is aware of an issue affecting some users where wireless client devices frequently disconnect/reconnect from the Orbi WiFi network. We’re actively working on the issue and hope to have a solution soon.
Thank You
DarrenM
I turned of Orbi and turned my Fritzbox on.
In the log there are also some reconnects from the iPhone, but way less as with the Orbi.
The most important thing was, the iPhone was always connected as I turnied it on, so I could use Sonos the whole time without any problems. There is also no issue with loosing the connection in between. The network is exptremly slow in the bedroom, only 5-8 Mbit from a 100 Mbit landline, but Fire TV was also working without any issues..
With Orbi, the iPhone was never in the network and needed sometimes a minute to reconnect (Sonos is not connected as I was in LTE). It is reconnecting also during surfing or watching videos and this is the biggest problem for people without big data plans..
Just counted the reconnects on the Fritzbox for my iPhones.
5 and 3 times in 20hrs.
With Orbi, 79 and 40 times in 20hrs.
Anyone still wants to tell me it is an iOS issue and not and Orbi issue?