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Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
Where do you see the disconnects on iOS at?
In the router logs. But I also see it while surfing and watching videos or whatelse, becuase it switches to cellular network and needs up to 1 minute to reconnect. The most time if I'm at home and my device is in standby and pick it up, the iPhone is not connected to my wifi. This is not happening with the Fritzbox for example. It just stays connected to the wifi.
But I also send logs from iOS to Apple to investigate the issue too, installed a Wifi-debug profile for it.
Looks like in the logs, nothing actually says reconnected, but I do see my IOS devices and Android ones connecting often many times.