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Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Ok peteytesting, we got it you dont like Apple, but the facts are that many different devices from many different vendors drops, so just stop now and focus on the real issue - the dropping of connections.
Secondly, you may think that the resolution is not an easy fix and you are entitled to your opinion (although it just seems based on gut feeling and no actual knowledg of what the problem actually is), but I conversey think you may find that software engineering is a beautiful thing and if the engineering team gets a reproducible test case they will most likely sort it out within a few weeks. We all hold our opinions.
As soon as the issue is sorted out and RBS50 is avaiable in europe, Im looking forward to extend with one more sattelite.
In the meantime, I will once again offer Netgear engineering to troubeshoot and test and fixes for the issue, as I unfortunatelty have a very reproducible test setup.
Oh, and the anti-Apple bile with regard to wifi compatibility, you might want to read up on history how wifi was popularized for consumers, you might be surprised.
yes the issue also effects things like ring door bell etc as they have the same issue ( as apple products ) in not handling same ssid well , i believe most ppl with android issues prob have location / placement issues
its been over 6 months since the issue was detected and we still have not seen a resolution , so i do suggest that what ever the base issue is suggests this isnt and wont be an easy fix or it would have already been resolved
the biggest issue is some apple and other users have connectivity issues while some dont at all , this makes the issue not reproducable in all cases making the fix harder as you fix one thing and break another
for the most part i see this as a compatibility issue with client device not being able to handle same ssid from different transmissions and because its a client side compatability issue im not sure how the dev team will fix this without crippling some part of the orbi functionality
I just sent Orbi back to Amazon and got the Amplifi HD. But instead the set I got two routers and connected them, so I can use the LAN ports on the mesh point (which is the second router). It was costing me 280 Euros instead of 429 Euros for the Orbi.
What should I say? No problems at all. Ok, the Amplifi has no a dedicated channel to connect each other, but to be honest, it is just working and I got 92 Mbit in my office, same as with the Orbi. In the sleepingroom I have around 40 Mbit, Orbi was at 60 Mbit. For FireTV and listening music/audio books still enough.
I walked around the flat and my iPhone just stays connected and switching between the routers without any drops. Remember: with Orbi the connection was gone quite often and needed around 1 minute to reconnect. Same 2 meters away from the router. Also in the night while hearing audio books, the device is still connected and my Sonos has also no problems playing it. There was the problem that Sonos jumps from chapter 1 to 34 because of connectivity issues.
It also supports band and router steering.
So, I'm out. I hope Netgear will find a solution soon and you guys get a working device. Good luck!
We have told you many times to stop coming in here with unrelated non-sense. My Android devices lose signal exactly the same time and place my ios devices do. Your right, we still have not seen a resolution, and Netgear is working on it. But it is NOT RELATED TO APPLE.
Yeah, I don't have the luxury of wiring stuff in my house. So I will have to do some research on the other ones. Google wifi, Eero, etc.
have a look at Amplifi HD. But instead the set with one router and two satelites, get two routers and connect them wireless to a mesh. The routers have 4 LAN ports you could use then, like the Orbi..
@killabandit wrote:We have told you many times to stop coming in here with unrelated non-sense. My Android devices lose signal exactly the same time and place my ios devices do. Your right, we still have not seen a resolution, and Netgear is working on it. But it is NOT RELATED TO APPLE.
then you have a placement issue which is TOTALLY different tio the specific issue with same ssid , there are multiple issues and it seems thats not what you are understanding , the specific same ssid issue is specifically effecting apple and things like ring door bells etc
if ALL your devices are disconnecting at the same time and place its a totally different issue which you dont seem to understand and is why the dev team are finding it hard to put a finger on it as some are reporting different issues like you , its clear there is no quick fix for the specific issue im talking about , but your issue seems to be different and again i suspect location related
i have spent quite some time with the orbi system and well before it was released and there are many local environment conditions that effect both placement and signal quality the color lights are only a basic indication and do not take into account any other variables that effect wifi
btw just incase you forgot this is a public forum and any comments are welcome , just because you dont like the answers or comments doesnt mean you can moderate the discussion
I'll look into the Amplifi. Thanks.
Again, you have no clue what you are talking about. The devices seem to lose the WIFI at the same time. Doesn't matter where you are in the house, it happens. It happens more often near the satelite however than the router. This is NOT a placement issue as Netgear and I have already discussed this.
I just quit, LOL
Netgear is just taking too long for a fix for us, I just bought a Amplifi HD and will give it a shot. I should get it on Friday.
Good thing Costco has a 90 day return.
-Bobby
Please let me know your outcome of that. I am interested.