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Forum Discussion
Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues
I am done waiting not hearing anything back from their engineering team to fix this issue. It's been 3 weeks now with no fix. I pretty much told them, they have till Feb. 10th before I purchase a d...
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
I am on the latest FW (1.4.0.34) and have the following options running, don't remember what factory was:
Enabled WMM settings (2.4GHz b/g/n)
Enabled WMM settings (5GHz a/n/ac)
Enabled MU-MIMO
changed the 2.4GHz and 5GHz channels to the lowest interference based on my observations
I subscribe to 200mbps and get wireless speeds of 235mbps in every room in my house and directly outside in my backyard as well. Orbi has had the strongest signal strength of any router I've ever used and I don't have any internet outages, or devices dropping connections. There are 4 hard wired devices and 13 wireless devices with android being 4 of them. No issues I can find. Maybe settings similar to mine will help you out?
I'd like to say that after now almost 2 weeks with Eero installed, we have had ZERO issues. No connection drops, no stuttering, no buffering on videos, fast wifi speeds. It has been a pleasure unlike my 6 months with Orbi. Netgear may have lost my business forever on Routers because of that.
Nice one. Sadly EERO is not available in the UK. I have returned my Orbi system for same reasons. Now back to using the BT Homehub 5 extended via powerlines with two airports. Certainly a little slower and Orbi, but much more stable, despite the HH's bad reputation.
Speaking to a friend at Netgear, they are apparently close to a solution, but for me, it was too long a wait.
Will reassess during this year and see what I do.
I am holding on to hope just a little longer before I ditch Orbi, I am giving it 2 more Firmware releases and if still no improvement or stability issues I will look at other options.
I returned my orbi, I tried the amplfi and it too had the same issues!!
I went the same route as you killabandit, I got the EERO.
Well.....................................
The Eero just plain WORKS!!!
No issues, seamless handoffs, for little units they cover my 3800 ft house with no issues. And YES you can make the ip 192.168.1.1 if you want.
Love it!!
-Bobby
Does it have wired backhaul?
Tried Eero. Speeds were crap. Lost half my bandwidth when connected to the satellites. Had four of them.
