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Retired_Member's avatar
Retired_Member
Jan 25, 2017
Solved

Almost officially done with Netgear Orbi and their support due to not fixing the wifi issues

I am done waiting not hearing anything back from their engineering team to fix this issue.  It's been 3 weeks now with no fix.  I pretty much told them, they have till Feb. 10th before I purchase a d...
Before You Buy
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

Retired_Member's avatar
Retired_Member
Mar 20, 2017
Ah ok. Yea this topics about wifi. :)
  • McDoogie's avatar
    McDoogie
    Tutor
    Apr 17, 2017

    I've been testing the Orbi sytem for 3 days now, its been solid. Great speeds over the whole house, no signal drops. Today i wanted to see how far I could place the satellite away from the router. The Orbi router is at the front of my house in my bedroom, and i was able to place the satellite in the back yard 160FT away and the satellite got a solid blue light, and was able to get 230 download/ 23 upload from my phone on 5G, and 236 Download/ 24 upload with my laptop hardlined to the satellite. So far its been a great system!